Privacy Policy

Welcome to NarrowLabs Technologies Private Limited . We are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.narrowlabs.in/ and use our services, including our cloud adoption services, cloud-native development solutions, AI integration services, and talent solutions.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address, and other contact details when you fill out forms on our website, request information, or communicate with us.
• Business Information: Company name, job title, industry, and business requirements when you engage with our services.
• Account Information: Username, password, and other credentials if you create an account with us.

1.2 Technical Information

When you visit our website or use our services, we automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers, and other technical details.
• Usage Data: Information about how you use our website and services, including pages visited, time spent on pages, click patterns, search queries, and other analytical data.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze usage patterns.

1.3 Information from Third Parties

We may receive information about you from third-party service providers, business partners, or publicly available sources, which we may combine with information we collect directly from you.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, operate, maintain, and improve our website and services, including cloud adoption services, cloud-native development, AI integration, and talent solutions.
• Communication: To communicate with you, respond to your inquiries, provide customer support, send you updates, newsletters, marketing materials, and other information that may be of interest to you.
• Business Operations: To process transactions, manage accounts, conduct business analytics, and improve our services.
• Personalization: To personalize and enhance your experience on our website and services.
• Legal Compliance: To comply with legal obligations, enforce our terms and conditions, protect our rights and interests, and respond to legal requests.
• Security: To detect, prevent, and address security issues, fraud, and other harmful activities.
• Research and Development: To conduct research, analyze trends, and develop new products and services.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Cloud and Technology Partners

As a cloud services provider, we may use cloud infrastructure and technology partners (such as AWS, Azure, Google Cloud) to host and process your data. These partners are bound by strict data protection agreements.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the new owner as part of the transaction.

3.4 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.

3.5 With Your Consent

We may share your information with your explicit consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure cloud infrastructure and data centers
• Employee training on data protection
• Incident response and breach notification procedures

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your data in certain circumstances
• Restriction: Request restriction of processing
• Portability: Request transfer of your data to another service provider
• Opt-out: Opt-out of marketing communications
• Cookies: Manage cookie preferences through your browser settings

To exercise these rights, please contact us at contactus@narrowlabs.in. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your information receives adequate protection in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

This Privacy Policy is effective as of the date stated above and applies to all information collected by NarrowLabs Technologies Private Limited.